Can I request a portable copy of my data?

Yes. We fully support the right to data portability. Contact support@kn18.run and we will provide the data you have submitted in a readable format.

🔒 Privacy Policy

kn18 Privacy
Protection Policy

Q: Can kn18 delete my data?

Yes. You can contact support@kn18.run to request deletion of your data, except for data we are legally required to retain. Please note that financial records and KYC data must be kept for a set period due to legal obligations.

Your personal data matters to us. This policy clearly sets out how data is collected, used, and protected at kn18.

Last updated: 30 October 2026

Introduction — Purpose of This Policy

kn18 ("we", "the platform") is firmly committed to handling players' ("you", "user") personal information responsibly. This Privacy Policy ("Policy") explains how we collect, retain, use, and protect your personal information when you use the website at https://kn18.run and its related services ("Services").

By continuing to use these Services, you are considered to have read and accepted the terms of this Policy. If you do not agree with the Policy, please contact us at [email protected] and we will work with you to close your account and stop the Services.

Important Note: This policy should be read together with our Terms & Conditions and Responsible Gaming policies.

Information We Collect

Personal Information You Provide Directly

You provide the following information when registering an account, making deposits or withdrawals, or contacting our support team —

Full name (first name and last name)
Date of birth (for 21+ age verification)
Email address
Phone number (for real-time contact purposes)
Payment details (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
Copy of national ID for account verification (KYC check)

Technical data collected automatically

When you use our services, our servers automatically record the following technical data —

IP address and browser type
Articles / game pages visited
Time spent on the platform and click patterns
Device type (mobile / computer), operating system
Cookies and similar tracking technologies (see below)

Information received from third parties

Any payment verification service or identity verification service sends us data to support our fraud analysis. Data provided by those services is covered under this policy.

How we use your data

Service operation and management purposes

Personal information submitted by players is used for the following purposes —

Account creation and verification (including age verification for 21+)
Processing deposits and withdrawals smoothly
Maintaining individual play history and stake limits
Providing 24/7 customer support in Burmese
Conducting Anti-Money Laundering (AML) checks
Managing responsible gambling tools and limits

Communications and notifications

We may use your contact information for the following purposes —

Transaction notifications (successful deposits / withdrawals)
Security alerts and account change notifications
Updates on changes to the Privacy Policy or Terms and Conditions
Bonus and promotion offers, if you have opted in

You can opt out of any message at any time — contact [email protected].

Platform improvement and analytics

We study and analyse usage patterns to improve our services and enhance the user experience. These analyses are generally carried out on anonymous, non-personal data.

Cookies and tracking technologies

What are cookies?

A cookie is a small text file stored in your browser. These files allow our website to function more effectively.

Types of cookies we use —

Essential Cookies: Login sessions, bet session management — the service cannot function without these cookies
Functional Cookies: Saving language preferences and gameplay settings
Analytics Cookies: Understanding which sections of the platform are visited most

You can disable cookies through your browser settings, but please note that doing so may stop some services from working.

Data security and retention

Security measures we apply

kn18 implements a wide range of technical and organisational security measures to protect player data —

TLS / SSL encryption for all data transfers
Two-factor authentication (2FA) for account access
Encrypted storage of payment data
Database access restricted to authorised staff only
Regular security audits and penetration testing
Regular training and awareness programs for staff who handle data

If a security breach occurs and your data may be affected, we will notify you as quickly as possible.

Data Retention

Personal data is retained for as long as needed to provide the service, or for as long as required by law.

Financial records — for the period required by law
Gaming records — at least 5 years after account closure
KYC / verification records — in line with applicable legal requirements
Customer service communication records — 3 years from the initial contact

Players' Data Rights

Your Rights

Every kn18 player has the following rights regarding their personal data —

Right to Access: You can request to see what data we hold about you and how it is stored.
Right to Rectification: You can request correction of any inaccurate or outdated personal data.
Right to Erasure: You can request deletion of data that we are not legally required to retain.
Right to Restriction: You can request that we limit use of your data while a matter is being resolved.
Right to Portability: You can request a copy of your data in a readable, transferable format.
Right to Object: You can opt out of unwanted marketing or direct communications.

To exercise any of these rights, contact us at [email protected]. You can also reach us through our 24/7 Live Chat.

Account Closure and Data Deletion

If you want to close your account, contact us at [email protected]. All data that is not legally required to be retained (financial records, KYC records) will be deleted promptly. Financial data will be kept for the period required by applicable law.

Minor Protection (Under 21)

Players Under 21

kn18 services are available to players aged 21 and above only. We do not intentionally collect personal data from anyone under 21.

If we become aware that data from someone under 21 has reached us, we will delete it immediately and notify [email protected] of the matter.

Policy Updates and Contact

Policy Changes

We may update this Privacy Policy from time to time. Players will be given reasonable advance notice before any significant changes take effect. Updates will be indicated by the "Last Updated" date at the top of this page.

Continued use of our services after updates are made will be considered acceptance of the revised policy. If you do not agree with our changes, please contact our customer support team at [email protected].

Contact Information

For any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection officer through the following channels —

Email: [email protected]
Live Chat: 24/7 Live Chat on the website (Myanmar language)

kn18 is committed to handling all player data matters promptly and transparently.

Frequently Asked Questions about Data Protection at kn18

kn18 never shares your personal data with third parties for advertising purposes. Only the minimum data necessary is shared with payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay), KYC verification services, and for legally required compliance activities.

Yes. Payment data is protected with TLS/SSL encryption and is further encrypted when stored on our servers. Access is restricted to a limited number of staff, and regular security audits are carried out.

Yes. You can contact [email protected] to request deletion of your data, except for data we are legally required to retain. Please note that financial records and KYC data must be kept for a set period due to legal obligations.

Gaming records are kept for at least 5 years after your account is closed. This period is to meet applicable legal requirements. Financial records are kept for the period set by the relevant laws.

If significant changes occur, players will be notified in advance before they take effect. If a data breach occurs and your personal information may be affected, you will be notified directly as soon as possible.

You can disable analytics cookies. However, without login and session management cookies (essential cookies), the services will not function properly and you may have difficulty accessing your account.

Yes. We fully support the right to data portability. Contact [email protected] and we will provide the data you have submitted in a readable format.

kn18 Privacy Protection Policy